Strengthening business opportunity through strategic technology planning, enterprise roadmap & providing strategic direction on technology/ technical architecture selection and evaluation; targeting assignments as IT head in Enterprise Architecture
Power Digital, we were on your side of the table. We worked with every type of digital Transformations.
Work in progress
Rich experience in formulating budgets, devising corporate IT initiatives, conducting root cause analysis and accordingly implementing IT solutions
Developed Various Strategies, Plans and Implemented Applications to Support Seamless Customer Experience Across Multi-Channel Touch Points. Viz, Dealer, Self-Care, Mobile, Call Center, social media and BSS, OSS application stacks from green field to stable. call center integration